You might already have someone around your office who is somewhat technically savvy with computers. They handle the minor computer glitches you are used to dealing with. But you still need someone with higher-level skills to address more complex issues, whether it is a networking issue, a virus/malware problem, or a Windows software issue.
That person needs to be dependable. Ideally, you would like someone who really knows your equipment and how you use it. That person needs to respond to you in a timely manner. You want someone who will explain things in plain language. You want someone who fits in with your operation. You want a dependable IT guy who will be there when you need him.
That is the role that I provide for clients. You get someone you can count on to get you back in business when your computers are down. You get someone who will get to know your equipment, your network, your specific software, and how you use all your computer equipment to run your operation. That way, you can get the best possible service whenever you need it.
My clients include many successful businesses across Western New York, including businesses from Buffalo, Tonawanda, NT, Cheektowaga, Amherst, Williamsville, Clarence, and out to Batavia, Attica, and most of Genesee/Wyoming counties.
Those businesses range in size from having just a few computers up to about fifty at the most. Some are very successful corporations that employ many people. Some are local, successful, family-owned companies that have been in business for decades. Some are relatively new small businesses that are still getting established.
They have me come in to set up new equipment for new employees or upgrade existing equipment as needed. They depend on me to maintain their servers, computers, network, and other IT infrastructure. They count on me to advise them on new technology, equipment upgrades, cybersecurity, and the best practices for businesses like theirs.
Do you have someone good and dependable that you can rely on?